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Terms of Service

These terms govern your use of LPlan's services. By using our platform, you agree to these terms.

Last updated: 13 June 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and LPlan ("we," "us," or "our") regarding your access to and use of our website, mobile applications, and services (collectively, the "Services").

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.

If you are using our Services on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.

3. Account Registration

To access certain features of our Services, you may need to create an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorised access or security breach
  • Accept responsibility for all activities that occur under your account

4. Subscription and Payments

LPlan offers subscription-based plans. By subscribing to a paid plan, you agree to pay all applicable fees as described on our pricing page at the time of purchase.

4.1 Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

4.2 Free Trial

We may offer a free trial period for new users. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.

4.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

5. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Transmit any harmful code, malware, or viruses
  • Interfere with or disrupt the integrity of our Services
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Harass, abuse, or harm another person
  • Collect or harvest any personally identifiable information without consent
  • Impersonate any person or entity

6. Intellectual Property

6.1 Our Rights

LPlan and its licensors own all rights, title, and interest in and to the Services, including all intellectual property rights. These Terms do not grant you any ownership rights in our Services.

6.2 Your Content

You retain ownership of any content you submit, upload, or store through our Services ("User Content"). By uploading User Content, you grant us a limited, non-exclusive licence to use, store, and process that content solely for the purpose of providing and improving our Services.

6.3 Feedback

Any feedback, suggestions, or ideas you provide to us may be used by us without restriction or obligation to compensate you.

7. Data Protection and Learner Information

As a driving instructor using our platform, you are responsible for ensuring that any learner data you input into our Services is collected, processed, and stored in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You represent that you have obtained appropriate consent from learners (or their parents/guardians, where applicable) before inputting their personal data into our platform.

8. Third-Party Services

Our Services may integrate with or contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to their terms.

9. Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our Services will be uninterrupted, secure, or error-free, or that any defects will be corrected.

10. Limitation of Liability

To the fullest extent permitted by applicable law, LPlan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or relating to your use of or inability to use our Services.

Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless LPlan and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to our Services

12. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us: